ABOUT US
It has been our commitment since 1942, to provide the highest quality of new and used amusement games in the industry. Based out of Rochester New York, Pinball Alley specializes in the sale and repair of all things pinball, and arcade style video games. We take great pride in searching for and selecting the finest used pinball machines in the industry.

Our highly trained technicians refurbish each pinball machine to its original working condition offering our customer the best in quality & restoration.

We are committed to providing our customers with the best new and reconditioned pinball machines in the market, while encompassing excellent value and superior customer service.

We at Pinball Alley pride ourselves in building personal relationships with each and every customer. We know that buying high dollar machines online can be somewhat intimidating, but we will do whatever it takes to make your experience a great one.

Full Pinball restorations start at $1600 for just that process assuming you already own a machine.
Price of restoration plus purchase of one of our machines varies on a case to case basis. Machines awaiting a customer to support their restoration are found under the "in-waiting" tab on our website. 
We do repairs but do not make house calls unless the machine is under our warranty and been purchased through us. Our warranty doesn’t include rubbers and bulbs (due to normal wear and tear), but rather, all major function of the game  
We can pick up a machine for repairs round trip cost to pick it up is $125 plus tax, and $75/hr repair fee (plus parts) with a minimum of 2 hours of repair time.
**We do not make house calls for repair unless a machine has been purchased through us and is currently under our year warranty**
We deliver within a 250 mile radius of Rochester, NY for new and used sold machines

 
Our latest customer review from The Better Business Bureau: 

Pinball Alley

 

Customer Review

Back in college (circa 1971) I used to play a great machine made by ******** ******). Having recently retired, I thought I’d look for one to bring home—not an easy task since only 500 were made. Searching the internet I found Jerry’s company and gave them a call. Good God, he found one for me, did a complete restoration, then shipped it here in Oregon. What a phenomenal job, it’s a real beauty—he, Ashley, Sarg and the rest of his staff are truly first rate, and masters at their craft. We even determined that the machine might possibly be the actual one I played on as Jerry got it from an old vendor who used to be the distributor for Ithaca, NY where I went to school—it certainly plays as well. So yes, I would highly recommend Pinball Alley to anyone interested in purchasing, or having their own machine restored or repaired. My experience with them, without question, rates a full five stars.

Submitted: 01/28/2020

Everything Pinball & Arcade Video Games Since 1942
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(585) 232-4365360 Jay Scutti Blvd., Rochester, NY 14623
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